Senior Operation Manager

Full Time
Posted 1 year ago

Ahead Together

The Senior Operations Manager is tasked to lead our operations team and ensure the smooth and efficient delivery of all facility maintenance service within timeline, budget and safety standards. The ideal candidate is able to optimizing processes and workflows and have a deep understanding of building systems and maintenance procedures.

Job Description

  • Oversees the management of all technical personnel, specialists, including direct vendors in all the disciplines within the contractual work scope.
  • Responsible for planning and implementing preventive maintenance programme for all services and ensure proper contracts administration and management.
  • Reviews contracts' specifications to ensure cost effectiveness and competitiveness.
  • Identify and evaluate cost benefits effects on alternative ways in accomplishing task and targets.
  • Anticipate possible delays and budget-overrun for the operations, so that appropriate actions could be taken effectively and efficiently.
  • Ensure that all operational issues and emergencies are attended promptly and rectified with minimal inconvenience and disruption.
  • Ensure all works are carried out in accordance with the schedule planned.
  • Conduct general inspection to identify services for rectification and oversee team's performance in accordance with contractual work scope and timeline of completion.
  • Monitor and track all project works and their progress status.
  • Monitoring of KPIs to ensure compliance with performance framework.
  • Ensures effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
  • Ensure all personnel in the project obtained clearance, including Vendors / Sub-cons and technicians.
  • Familiar with Workplace Health and Safety Act and be able to provide advice on Health & Safety matters.
  • Conduct regular audits to ensure safety procedures on site are in place and working.


  • Degree in Engineering / Building / Facilities / Estate Management or relevant disciplines
  • Minimum 8 years in similar position with relevant working experience in handling Government properties

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